U

Visitor

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1 Message

Saturday, April 17th, 2021 1:37 PM

Closed

Incoming emails using computer convert all images to attachments

Every logo on someone's signature line, including company logos and things like facebook, twitter icons all show up as attachments to the email.  It makes it hard to know if there really is an attachment and to find the 'real' attachments if there is one.  Happens on all browsers so not a browser issue.

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Official Employee

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923 Messages

4 years ago

Hi, @

 

Can you provide more details of what the issue is that you're having and where you see this on your email? On most devices if it's an icon for a logo, there's a line near the bottom something like click here to view message or picture. That way you can see the icon, attachments are usually in a completely different spot.

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