Visitor
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1 Message
Incoming Emails Being Bounced Back
[Image Removed: "Personal Information - Email Address"]
One of our customers keeps getting this reply when sending us email to on Comcast account. No attachments, no pictures. They are not in our spam or junk list or on theirs. They have tried numerous test emails like thw one above.
Thanks for your assistance
Mark
EG
Expert
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112.9K Messages
17 days ago
The concern is not "Community Knowledge Base" related............ Topic moved here to the proper help section for assistance.
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XfinityChelseaB
Official Employee
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1.9K Messages
16 days ago
Hello @user_e9lwo5, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I would suggest reaching out to our Customer Security Assurance Team for further help with email issues.
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