Visitor
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1 Message
incentive tracker
Hello
A couple days ago I received a link to a gift card on my email that comes from yourcard@incentivetracker.xfinity.com. I wasn't sure if it is legit or a scam. Can you please help me to figure it out?
Visitor
•
1 Message
Hello
A couple days ago I received a link to a gift card on my email that comes from yourcard@incentivetracker.xfinity.com. I wasn't sure if it is legit or a scam. Can you please help me to figure it out?
EG
Expert
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111K Messages
6 days ago
The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
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139 Messages
6 days ago
Hello @nayii_cinder, Thank you for taking the time to leave a post. I hope your week is off to a great start. If you signed a promotion that included a gift card, you can go here to track the status of your incentive. You can enter your Xfinity account number and hit track to check the status. If you did not sign up for a promotion that included a gift card than more than likely that is spam. They are so tricky nowadays with their emails. So glad you reached out instead of following that link.
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