When I click on the "Refresh Inbox" icon, the two curved arrows that chase each others' tails start rotating clockwise, and they continue to rotate counterclockwise until I force my browser to reload the page.
I observe the same behavior in the latest versions of several different web browsers, including Safari, Firefox, Chrome, Opera, Brave, and Vivaldi. Clearing the caches of these browsers has no effect.
As a work-around, what I have been doing is to use the reload-the-web-page button or icon in my web browser's menu bar while the browser is displaying the contents of my In Box.
It appears the reload button on the address line is this only way to manually refresh the email inbox. Obviously this issue is not a priority for Xfinity.
Again
Expert
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31.6K Messages
5 years ago
Try clearing your cache.
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jpeters411
New Poster
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3 Messages
5 years ago
I clear it daily, so that is not the problem!
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Latoque
Expert
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29.7K Messages
5 years ago
As a check, try using a different browser and see if the same thing happens.
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jpeters411
New Poster
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3 Messages
5 years ago
I will try that and respond!
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rmkyhn
Regular Visitor
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6 Messages
5 years ago
I have the same issue. I'm using Chrome and do not want to use another browser even if that is the "fix"..
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JJMc1
Contributor
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53 Messages
5 years ago
I am observing the same behavior.
When I click on the "Refresh Inbox" icon, the two curved arrows that chase each others' tails start rotating clockwise, and they continue to rotate counterclockwise until I force my browser to reload the page.
I observe the same behavior in the latest versions of several different web browsers, including Safari, Firefox, Chrome, Opera, Brave, and Vivaldi. Clearing the caches of these browsers has no effect.
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peterh770
Regular Visitor
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4 Messages
5 years ago
Same here. I even have a new laptop and the refresh button still does not work.
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jersey123
Frequent Visitor
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13 Messages
5 years ago
Same here! VERY ANNOYING🙄Obviously a Comcast issue???
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JJMc1
Contributor
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53 Messages
5 years ago
As a work-around, what I have been doing is to use the reload-the-web-page button or icon in my web browser's menu bar while the browser is displaying the contents of my In Box.
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Debrarogers
New Poster
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4 Messages
5 years ago
Same exact problem. Very frustrating! Comcast chat did not help me at all.
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rmkyhn
Regular Visitor
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6 Messages
5 years ago
It appears the reload button on the address line is this only way to manually refresh the email inbox. Obviously this issue is not a priority for Xfinity.
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peterh770
Regular Visitor
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4 Messages
5 years ago
This has been going on forever. If this is low priority, I'd be afraid of what the major priorities are.
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