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Orcalite23
1st Topic

Visitor

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4 Messages

Thursday, August 7th, 2025

Inbox Disappeared

My apple mail app was not sending any mail out of my email. I had to delete the account and re add it. After I re added it, my entire inbox is gone on both the mail app and the xfinity email website. How do I get these messages back?

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2 days ago

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XfinityRaf

Official Employee

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1.2K Messages

12 days ago

Good evening @Orcalite23. Are you still missing those emails? If so, do you recall about how many you had in your Inbox? 

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Orcalite23

Visitor

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4 Messages

Good evening,
I am not sure how many I had in there but across all my xfinity accounts it has to be in the hundreds. They are all missing inboxes that go back years but the trashes for them are still full. I am not sure why only the inbox would disappear.

Thank you for the help!

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8 days ago

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XfinityDuron

Official Employee

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113 Messages

HI, I want to follow up about your email issues, were you able to get any of those emails back?

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6 days ago

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Orcalite23

Visitor

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4 Messages

Hi, no I have not gotten any of them to reload. How would I go about finding them?

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6 days ago

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XfinityDuron

Official Employee

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113 Messages

Are you actively using your email?

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5 days ago

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Orcalite23

Visitor

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4 Messages

Yes I have been for a number of years.

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2 days ago

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