GenHappyXfinCus's profile

New Poster

 • 

3 Messages

Thu, Dec 24, 2020 3:00 PM

Inbound Spam Emails Increasing - From Many Wacky Email Addresses/Domains - Two Images in Body

Q1:  How to have Xfinity server block and not receive the following type of spam emails?

 

Depending on the day, from 3- 7 emails arrive daily from a wide range of odd emails/domains, almost always having two centered pictures areas (which I block from auto-download for all my inbound emails), and sometimes a subject line with gramatical errors.  And the number is increasing as time goes on.

I have been marking as spam in my local Outlook client, but now am thinking Xfinity may not know I did?

 

Q2:  Do I need to mark them as spam by logging into my Xfinity account and doing it there (so right click, and select 'Mark as spam'?

 

Hopefully stopping this craziness will benefit other Xfinity Customers as well?

 

Thank you!

Responses

rightfooted

Expert

 • 

1.1K Messages

6 m ago

To forward an email as an attachment in Outlook, see Can I forward an email as an attachment? at https://support.microsoft.com/en-us/office/reply-to-or-forward-an-email-message-a843f8d3-01b0-48da-96f5-a71f70d0d7c8 .

 

Forwarding as an attachment keeps the full headers.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
rightfooted

Expert

 • 

1.1K Messages

6 m ago

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
JJMcVeigh

Contributor

 • 

51 Messages

6 m ago

I have a few questions about this:

 

======

 

Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)

  1. Select the message you wish to report as spam.
  2. Forward the spam message as an attachment to missed-spam@comcast.net.

[....]

 

=========

 

Are we supposed to use the Forward comand, and thereby forward the message to Comcast, or are we supposed to save the message as a file (say, as a PDF file or a text .txt file), and then attach the text file to a message sent to missed-spam@comcast.net?  If the latter, should the message have a particular subject header, e.g., Re: Missed Spam, or Re: Spam Email?

 

Also, should we cause all message headers to be displayed when forwarding the message or saving the message as a file?

 

Thank you in advance for your guidance.

JJMcVeigh

Contributor

 • 

51 Messages

6 m ago

Thank you for your reply. 

 

I do not use Outlook, but I do see that my email client (GyazMail) does offer the possibility of Forward as Attachment in the Message pull-down menu.

rightfooted

Expert

 • 

1.1K Messages

6 m ago


@JJMcVeigh wrote:

Thank you for your reply. 

 

I do not use Outlook, but I do see that my email client (GyazMail) does offer the possibility of Forward as Attachment in the Message pull-down menu.


I apologize @JJMcVeigh . I wasn't paying attention and thought I was answering the OP. I'm not familiar with GyazMail. I'm inclined to believe that forwarding as an attachment would keep the headers, as opposed to just plain forwarding. Works that way for other email clients as well.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick
JJMcVeigh

Contributor

 • 

51 Messages

6 m ago

No apology necessary.  Thank you for your response.

New Poster

 • 

3 Messages

6 m ago

Thank you all.  I have attached today's emails, and forwarded to missed-spam@comcast.net

Fingers crossed!!

New Poster

 • 

3 Messages

6 m ago

Update:  Thank you all for the suggestions, the occurance of of the spam emails has dropped, none for a few days now!  I'd like to get past the holidays and monitor for another week before closing, in case the 'bad guys' laid low the past week.

Happy New Year everyone!

New to the Community?

Start Here