You need to provide better information. Are all incoming messages not making it to the Inbox? Or is it only from a certain sender? Are they going into your Spam folder or just not arriving?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Sorry first time user. Turned out something new in settings was blocking incoming email. Deleted and now working. Thank you
I'm curious-----------was it because you had the Safe list enabled?
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
Latoque
Expert
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28.8K Messages
1 y ago
First, please turn off the all-caps. It's a violation of the forum posting guidelines found here----------
http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379
You need to provide better information. Are all incoming messages not making it to the Inbox? Or is it only from a certain sender? Are they going into your Spam folder or just not arriving?
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MARPETE13B1PP
New Poster
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3 Messages
1 y ago
Sorry first time user. Turned out something new in settings was blocking incoming email. Deleted and now working. Thank you
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Latoque
Expert
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28.8K Messages
1 y ago
I'm curious-----------was it because you had the Safe list enabled?
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MARPETE13B1PP
New Poster
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3 Messages
1 y ago
Might have been theproblem. I was in over my head and deleted everything that I changed.
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