billh430's profile

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1 Message

Mon, Oct 7, 2019 6:00 PM

In Box E-mail disappeared

I lost all of my e-mails for 2019 for some reason...where did they go and how do I get them back?

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Latoque

Expert

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28.8K Messages

2 y ago

As a precaution, I would change your password to something stronger than whatever it is right now, and also change your secret question and answer. Suddenly vanishing emails is a common sign of a malware infection or a compromised account. Run a complete scan of your machine with your A/V software to see if it finds anything wrong.   Then I would call Comcast security and have them look at the account------------------


 

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