12xuser's profile

Contributor

 • 

148 Messages

Saturday, July 5th, 2025 5:41 PM

Import Address Book

How can I import an address book from Thunderbird to Xfinity? I am not seeing an import function anywhere in settings.

Official Employee

 • 

1.8K Messages

4 days ago

Hello and welcome! We know how important it is to transfer your contacts seamlessly and here is a step-by-step guide: 

  1. Access the account in Xfinity Email.
  2. Select the Address Book tab and click Import contacts.
  3. CSV and VCard files are only accepted when selecting the File option.
    • Importing directly from another email platform is allowed when selecting the available email platform.
  4. Click Import to complete. If there are many contacts, this may take a few minutes. 

(Make sure you have exported the Thunderbird address book prior to this;

Export from Thunderbird:
  • Open Thunderbird and navigate to your Address Book.
  • Select the address book you want to export.
  • Go to "Tools" > "Export".
  • Choose a file format like CSV.
  • Save the exported file to your computer. )
forum icon

New to the Community?

Start Here