Visitor

 • 

2 Messages

08/14/2026 12:13 PM

IMAP saying incorrect password

Each time I go on me email it says IMAP password incorrect 

Oldest First
Selected Oldest First

Official Employee

 • 

3.1K Messages

24 days ago

user_ogboj4 Are you attempting to update the password in the settings panel of the corresponding software or just access the email like normal? Typically, in a situation like this, it is best to just handle the password update through the settings panel to re-add the account to the email client. 

Expert

 • 

34.8K Messages

@XfinityTommy

user_ogboj4 Are you attempting to update the password in the settings panel of the corresponding software or just access the email like normal? Typically, in a situation like this, it is best to just handle the password update through the settings panel to re-add the account to the email client. 

Or, just wait it out.  I know it sounds strange, but it should resolve itself.  In the meantime you can access your email here: https://connect.xfinity.com/appsuite

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer!tick
forum icon

New to the Community?

Start Here