Visitor
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4 Messages
IMAP Email
My boss's email stopped working a few days back, I removed and re-added his email to his iphone mailbox. Which did not work, it defaulted to POP. I changed the incoming server to imap.comcast.net port 993. Then verified his ougoing settings smtp.comcast.net port 587. Once I did that he started recieving emails. However, the read status of the emails is not comminicating between the server and his device. If read on webmail it does not show on the phone and vice versa. We have marked all as read on both sides multiple times and it continues to not sync between them. What can I do or who can I contact to get this resolved?
rhinogulius
Regular Visitor
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17 Messages
2 years ago
I asked this same question today. I really hope they are working on a fix! Not to mention that after I re-added back the email account, there was a 16-hour span of missing email from the server. Gone.
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