IMAP Email issue on iPhone

I started receiving the following error on my iPhone when trying to access email via the native ios mail app. The password works fine on all other devices.

"Password incorrect. Enter password for IMAP."

I received the following error message once I entered the correct password.

"Cannot get mail. The mail server 'IMAP.comcast.net' is not responding. Verify that you have entered the correct account info in Mail settings.

Server code: AUTHENTICATIONFAILED. Server message: authentication failed"

I deleted the Xfinity email account from the phone and tried re-adding it. I just just receive the "Password incorrect" error message.

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kellewa

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1 month ago

As a follow up. I am also unable to add my Xfinity email to the Outlook app either. I get the same error message.

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Hello, @kellewa do you have 3rd party email access enabled to add Xfinity email to the Outlook app? You can find instructions here https://www.xfinity.com/support/articles/third-party-email-access. Did you attempt any password recovery troubleshooting to address this issue?

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1 month ago

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kellewa

IMAP Email issue on iPhone

kellewa

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