IMAP Email broken since 2/13/23

I was unable to receive any new email in my locally installed Outlook client since 2/13/23. I tried removing and re-adding the accounts, but the IMAP connection times out. Now, I cannot even access my comcast.net email via the web browser (any web browser). The option on the website does not appear. Please advise!

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

U

user_5e5811

Visitor

•

2 Messages

2 years ago

As a follow up, it seems like there is an issue with the SSL/TLS certificate on the Xfinity/Comcast side:

1

0

XfinityRay

Official Employee

•

2.7K Messages

Hi there, @user_5e5811. Thank you for reaching out about not being able to connect to the Xfinity email through Outlook or our website. That was a great next step, working to get logged into your email box on our website. This link is our Email Login Page. If you click on the link are you able to log in without issue and also see your email box?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

2 years ago

0

user_5e5811

IMAP Email broken since 2/13/23

user_5e5811

XfinityRay

New to the Community?