Gprep's profile

Visitor

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1 Message

Wednesday, November 5th, 2025 2:44 PM

Closed

IMAP comcast popup

Last 3 days every morning I’m getting an incorrect password please enter: please enter correct password for imap Comcast. I put in correct password even though I have not made any changes to password. It works for 24 hours then the nonsense starts over in morning. Please help asap. 

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Official Employee

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2.1K Messages

8 months ago

Good Morning, @Gprep! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do apologize about the experience with your email access. How are you accessing the email? Are you using connect.xfinity.com? Or are you using a 3rd party mail client? Please let us know. 

Visitor

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1 Message

I too am having the same problem. I receive my emails through Comcast directly.  Thanks for the help.

[Edited: "Personal Information"]

(edited)

Official Employee

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3.4K Messages

 

missydog Thanks for reaching out about your email access for IMAP password issue when accessing your email through our website directly. Is it just giving a password incorrect error each time, or is it that the password works but only for 24 hours?

 

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