Visitor

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2 Messages

Wednesday, June 17th, 2026 2:17 AM

I was charged five times making a ten dollar payment for wow , wifi hotspot

I ordered the $10 unlimited Wi-Fi through xfinity.Now they ran my card and was cool.I got my Wi-Fi well.I looked at my bank statement, and within 45 seconds of me, ordering that $one0, 4 more $one0 charges came from xfinity now Wi-Fi.Now they were all pending banks can't do anything until they're , you know , process , blah blah blah , so they process the one that I actually made , but these four other payments that were made illegally in erroneously are still sitting there pending on my account and they will not return my money

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Official Employee

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2.3K Messages

2 hours ago

user_whq56v I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 
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