Visitor

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1 Message

Saturday, April 11th, 2026 3:36 PM

I tried Signing into my email account and it says it’s closed. How do I reopen it?

It says my email account has been closed how do I reopen it?

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Expert

 • 

34.2K Messages

1 month ago

@user_dobwo4 

It says my email account has been closed how do I reopen it?

You need to log in to webmail at least every 90 days.

Customer Security Assurance may be able to help you.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Official Employee

 • 

2.8K Messages

1 month ago

user_dobwo4 Good morning! Did you by chance get the notification for the Yahoo email migration? 

Visitor

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1 Message

I would like to add my email account to my Comcast account. It says that it will not allow messages to come to my email

Official Employee

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627 Messages

 

user_0ua8nm, hello there and thanks for reaching out. I understand you're looking to add your email account to your Comcast account. Can you explain what you mean by that? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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