Visitor
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1 Message
I no longer have access to my emails
We moved and no longer have an xfinity account but was told that if we accessed our emails within a 3 month time span, we could keep our accounts. NOW I AM NOT ABLE TO ACCESS MY EMAILS. It would have been nice if an email was sent to me before totally blocking my access. I need to retrieve my emails. What is going on?
Annette [Edited: "Personal Information"]
XfinityJon
Official Employee
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811 Messages
7 months ago
Good afternoon user_bd1dwu!. Thank you for reaching out on our Xfinity Forums Community. I certainly understand how important email is. You are in the right place, I am more than happy to assist you. Even if you have moved and no longer have Xfinity you would still be able to keep your email address. I do have a few follow-up question to help me assist you better. When was the last time that you had accessed your Xfinity email?
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lannpratt01
Visitor
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1 Message
2 months ago
I can no longer access my emails now that I am no longer an Xfinity customer. But I log into my email account every couple of weeks. It no longer recoginzes my Xfinity email address. How can I get into my account?
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