I need to speak with a tech concerning my email

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section. 

@XfinityVictor wrote: "... we recently changed to yahoo as the email provider ..."

You really should note that SOME email addresses have been moved to Yahoo, and that, although migration was initially presented as a requirement, in recent weeks Comcast/Xfinity has stated that it is OPTIONAL.