Visitor

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3 Messages

Saturday, February 14th, 2026 11:50 PM

I need to recover my email [Edited]

the problem is that I do not have access to my old phone or email. How do I link recovery toa new phone/email?

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Visitor

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3 Messages

1 day ago

How long is the usual wait time for a reply?

Official Employee

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897 Messages

15 hours ago

Hello @user_w4163v, thank you for taking the time to leave a post. Sorry to hear that you are experiencing issues accessing your email. When was the last time you accessed your email? I have also attached an article on the Xfinity Email activity policy.  I have also attached the link to access the email website here

Expert

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116K Messages

14 hours ago


Concern moved here to the E-mail help section.

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