Visitor

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1 Message

Tuesday, December 9th, 2025 3:41 PM

I keep getting emails stating that my service will be discontinued is this spam

Is anybody else getting spam emails stating discontinued service

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Expert

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34.1K Messages

5 months ago

@user_z77xfx 

Is anybody else getting spam emails stating discontinued service

It is definitely spam, especially if it gives you a time frame and wants you to click a link to keep it from being deleted.  If you check on webmail all official Xfinity email will have the verified logo next to it.

(edited)

Contributor

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33 Messages

24 days ago

I keep getting emails from "comcast" about my email acct going to be discontinued - I have forwarded to comcast - "abuse@comcast.net"acct:

Dear User:

Important Reminder from Comcast

Last month, we notified you about important updates to our  Terms of Service, Security, and Privacy Policy . Please note that by April 5th 2026, older versions of the Comcast/Xfinity Mail system will be discontinued.

To prevent service disruption and ensure continued access to your mailbox, you must confirm your acceptance of the updated Terms of Service no later than April 8th, 2026.

Click here to review and accept the updated Terms of Service [Removed Malicious Link]

Important:   Failure to update will result in permanent loss of access to your stored data.  Please do not reply to this message. This email address is not monitored, and responses will not be received.

This is a service-related email.
© 2026 Comcast. All rights reserved.

(edited)

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