Visitor
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1 Message
I keep getting emails saying I must update but I am now sure these are legitimate.
I keep getting emails from different email addresses about updating my email and I am not sure if this is something I should do
Visitor
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1 Message
I keep getting emails from different email addresses about updating my email and I am not sure if this is something I should do
BruceW
Gold Problem Solver
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27.3K Messages
1 day ago
Can't say for sure without knowing more, but "Update now or lose your service" emails are almost always SCAMS.
Check email that claims to be from Comcast/Xfinity with their Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
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