DavorG's profile

New Poster

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1 Message

Wed, Jan 13, 2021 8:00 AM

I have stopped receiving emails

I  have stopped receiving emails to my account. I believe I clicked on a malicious link. I have changed my password but the issue is still not resolved. Thank you.

Responses

Official Employee

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328 Messages

5 m ago

Hi, DavorG, I'm sorry about the email issue but we will do all we can to help. Are you able to confirm if you can send an email and what type of email are you using? Are you using your https://comca.st/3aiXIGD webmail or a mail client such as Outlook? 

Visitor

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1 Message

3 m ago

I have the same problem; for some reason, I am not receiving e-mails and am not able to send any on my iphone.  I have deleted the account and added it to my settings but still unable to make it work.  I am still using the comcast.net e-mail address.

Official Employee

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159 Messages

Hello, @user_d00698. I can look into your email concerns with you further to see why you're not getting them on your iPhone. Can you please visit 

https://comca.st/2Pr43cD and check out the configurations? Are they showing correctly in the setting on your phone?  

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