Visitor

 • 

2 Messages

11/02/2026 3:18 PM

I can't seem to log into my email

I cannot log into my email. I do not regularly use this account. How do I restore access?

Oldest First
Selected Oldest First

Expert

 • 

35.2K Messages

2 hours ago

@user_4gyc0l 

I cannot log into my email. I do not regularly use this account. How do I restore access?

We can't help you unless you give us more details.
  • How are you trying to access your email? through the website or a third party email app like Outlook,Thunderbird, or Apple/Mac mail? or through a device like your phone, or iPad, etc.
  • Are you getting any error messages, and if so what are they?
  • Have you migrated to Yahoo! Mail? you'll need to login here: https://login.yahoo.com or https://mail.yahoo.com with your comcast.net credentials.
  • (If you're a new Comcast customer, you won't have a comcast.net email address.)

 If you think your email account has been suspended you can call Customer Security Assurance to see if they can restore it for you.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

(edited)

forum icon

New to the Community?

Start Here