Visitor

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1 Message

Saturday, May 16th, 2026 2:28 AM

I can’t login to my Comcast email

I need to retrieve my emails 

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Expert

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34.4K Messages

23 days ago

@user_8ngil0 

I need to retrieve my emails 

How are you trying to get your emails?

  1. Are you using webmail?
  2. Are you using a third party email app like Outlook, Thunderbird, Apple/Mac mail?
  3. Are you getting any error messages and if so what are they?
  4. Have you migrated to Yahoo! Mail?

Official Employee

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3.4K Messages

21 days ago

 

Thanks for posting on our community forums, user_8ngil0. I see @Again asked some questions. Would you mind answering those questions? It will help us point you in the right direction.
 
Thanks for your help Again!  

 

Visitor

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2 Messages

21 days ago

Why can’t I log in to my emails

Visitor

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2 Messages

This is so darn frustrating and very upsetting you pay so much money for all these services for what nothing wok ridiculous 

Expert

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34.4K Messages

@user_7nuatk

Why can’t I log in to my emails

You aren't giving us much to go on.  Why can't you log in?  How are you trying to log in?  Are you trying to log in to webmail?  Are you using a third party email app?  Are you getting any error messages?  Have you migrated to Yahoo! Mail?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

Official Employee

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2.8K Messages

Good morning user_7nuatk. Appreciate you reaching out. Are you checking the emails using the website or through an email client like Outlook? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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