16 Messages
I can't login to my Comcast email acct
I've been unable to login to my acct for months. There is a triangle with an exclamation mark inside. Hovering on that triangle returns "There is a problem with this account. Click for more information. When clicked it takes me to the account page which says "There was a communication problem while trying to connect".
I've tried everything and cannot resolve this error.
Latoque
Expert
•
30K Messages
15 hours ago
@robert_b18
Are you using an email client like Outlook or Thunderbird? The mail app on a phone or tablet? Have you tried using only the webmail UI with the user ID and password for the account? I am assuming you are referring to the Comcast email. Or have you migrated to Yahoo already?
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