Hello, @user_cs2szu sorry for the inconvenience of not being able to access your email. What happens when you head over to https://www.xfinity.com/email or Sign in to xfinity.com and click the Account icon then click Check Email? Are you receiving an error message or load buffering?
For yahoo, have you received the invitation email to switch over to yahoo? You’ll see yours in your inbox(also, check spam folder) or when you securely sign in to connect.xfinity.com. Your comcast.net email address stays the same and so do your messages, folders, and contacts. Once you get your invitation, just sign in at connect.xfinity.com and accept Yahoo’s terms of service. That’s it — quick, easy and secure.
XfinityThomasC
Official Employee
•
3K Messages
2 hours ago
Hello, @user_cs2szu sorry for the inconvenience of not being able to access your email. What happens when you head over to https://www.xfinity.com/email or Sign in to xfinity.com and click the Account icon then click Check Email? Are you receiving an error message or load buffering?
For yahoo, have you received the invitation email to switch over to yahoo? You’ll see yours in your inbox(also, check spam folder) or when you securely sign in to connect.xfinity.com. Your comcast.net email address stays the same and so do your messages, folders, and contacts. Once you get your invitation, just sign in at connect.xfinity.com and accept Yahoo’s terms of service. That’s it — quick, easy and secure.
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