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angeldeb82
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Engaged

Contributor

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274 Messages

Tuesday, October 22nd, 2024

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I can't connect to Xfinity Connect!

Something's terribly wrong with Xfinity Connect! When I try to get to Xfinity Connect, the website won't let me get there and I always get redirected to my home page! This stinks! When will Xfinity Connect be fixed? :(

Question

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Updated 

8 months ago

381

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XfinityChelseaB

Official Employee

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2K Messages

11 months ago

Hello @angeldeb82, Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out Xfinity Connect App and Voice2Go Retirement for more information. 

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user_hb64ay

1 Message

No when will I get to connect to my email?

8 months ago

0

XfinityAlfonso

Official Employee

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2K Messages

Hello user_hb64ay to access your Xfinity Email, this is now done via the MyAccount website. Have you tried logging in lately? What happened when you did login? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

8 months ago

0

DirtyDeal

Contributor

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59 Messages

^Example of the usual runaround from Xfinity support.

@XfinityChelseaB​ that’s from 2021!!

We’re talking about Xfinity’s CURRENT BROKEN LOGIN.

Why are you pretending not to understand this? You must get complaints about it all the time! I’ll bet there are 50 topics started about this in these forums.

8 months ago

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DirtyDeal

Contributor

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59 Messages

@XfinityAlfonso​ That link is https://login.xfinity.com/login?c_ds_na=c_ds_na%2Cc_ds_no%2Cc_ds_ts%2Cclient_id%2Ccontinue%2Cr%2CreqId%2Cs&c_ds_no=5EE01CAB6F7487773718F2CFC201F778&c_ds_ts=1736730765&c_ds_val=3932027BDD785672ABC43ABBBCD4527EB013277AD57CF8925305D8FF574D39C8&client_id=res_ox_prod&continue=https%3A%2F%2Foauth.xfinity.com%2F%2Foauth%2F%2Fauthorize%3Fclient_id%3Dres_ox_prod%26response_type%3Dcode%26redirect_uri%3Dhttps%3A%2F%2Fconnect.xfinity.com%2Fappsuite%2Fapi%2Fcomcast%2Fopenid%26scope%3Durn%3Acsp%3Ascope%3Aself-help%3Aaccount%2520prefmgr%3Aadoptout%3Arendpoint%2520openid%2520email%2520profile%2520address%2520phone%26state%3DeyJmYWlsdXJlQ291bnQiOjAsInR6T2Zmc2V0IjoiLTI4ODAwMDAwIiwidWlTdGF0ZSI6e319%26response%3D1%26reqId%3D3bb9f7fd-0575-4687-8a00-3ceaeccdaf5e&r=comcast.net&reqId=3bb9f7fd-0575-4687-8a00-3ceaeccdaf5e&s=oauth

Might you divulge how a mere customer might find that link again?

8 months ago

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DirtyDeal

Contributor

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59 Messages

Oh, ooops, that link didn’t work so well

[Removed image: "Language"]

(edited)

8 months ago

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DirtyDeal

Contributor

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59 Messages

8 months ago

I haven’t been able to log into Xfinity to check my email for months. Tried on 2 computers and an iPad. The Xfinity site perpetually malfunctions. I can’t get anything but a circular runaround from Xfinity support.

There are hundreds of complaints about the broken Xfinity login process on the web. Xfinity is an ISP that cannot figure out how to create a working web portal.

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