New Poster
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3 Messages
I cannot receive group emails from my church
I cannot receive group emails from my church. I receive individual emails or small group emails, but not the ones I really need to do my work. How do I fix this? The emails are not in junk or spam. They just disappear into thin air. The sender has no idea that I have not received the email. The church office has tried taking me out of the computer list and putting me back in, but nothing helps.
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Accepted Solution
ComcastCSAEmail
Official Employee
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580 Messages
1 y ago
Looks like they were flagged as spam for including generic wording that matches common scam/spam/phishing emails. I've processed a clear to the filter and should take effect within an hour.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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ComcastCSAEmail
Official Employee
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580 Messages
1 y ago
@jal1959 whats the domain that the emails are coming from?
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jal1959
New Poster
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3 Messages
1 y ago
Domain is CCOVB. Org. Thanks for trying to help!
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jal1959
New Poster
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3 Messages
1 y ago
You are a wonderful and amazing person! Stay well and thank you!!
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