When I want to open a link in my email I cannot do it.
If you're using Google Chrome browser this is a known issue and Google has yet to fix it. Your options are to right click on the link and open it in another tab/window or to use a different browser.
I have contacted xfinity and they can't help me? I cannot open (to delete, usually) the emails in my inbox. I am using microsoft edge and I'm not a computer person in the least, so please bare this in mind when replying, Please.
I am using Microsoft Edge and I suddenly cannot open links in my e-mails by just clicking on them. I could a few hours earlier. How do I restore this ability.
FWIW, Edge has been having multiple problems, and for whatever reason so does Chrome. You might want to try an alternate browser. Actually, it's really good to have more than one browser to use in order to check to see if a problem you're having is with that particular browser or if it's a problem affecting all browsers.
Again
Expert
•
31.9K Messages
6 years ago
If you're using Google Chrome browser this is a known issue and Google has yet to fix it. Your options are to right click on the link and open it in another tab/window or to use a different browser.
0
eddhouck
Regular Visitor
•
2 Messages
5 years ago
i cannot open links in emails
0
Again
Expert
•
31.9K Messages
5 years ago
Did you read my post above yours? Right click on the link and click on one of the choices; usually to open in a new window.
0
0
magimays
New Poster
•
1 Message
5 years ago
I have contacted xfinity and they can't help me? I cannot open (to delete, usually) the emails in my inbox. I am using microsoft edge and I'm not a computer person in the least, so please bare this in mind when replying, Please.
Thanks, Magi
0
0
stevethk
New Poster
•
1 Message
5 years ago
I am using Microsoft Edge and I suddenly cannot open links in my e-mails by just clicking on them. I could a few hours earlier. How do I restore this ability.
0
Again
Expert
•
31.9K Messages
5 years ago
@magimays
@stevethk
Did you read this post above?
https://forums.xfinity.com/t5/Email-Web-Browsing/I-cannot-open-links-in-my-emails/m-p/3385849/highlight/true#M221915
FWIW, Edge has been having multiple problems, and for whatever reason so does Chrome. You might want to try an alternate browser. Actually, it's really good to have more than one browser to use in order to check to see if a problem you're having is with that particular browser or if it's a problem affecting all browsers.
0
0