dnick1313's profile

Visitor

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1 Message

Wednesday, November 26th, 2025 1:20 AM

I cannot log in to my Comcast account

user name is no longer recognized

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Expert

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33K Messages

2 days ago

@dnick1313 

user name is no longer recognized

What happens when you try?  Are you trying to log in to webmail or are you using a third party email address?  What error messages are you getting?

Have you migrated to Yahoo! Mail, yet?

Official Employee

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1.1K Messages

6 hours ago

@dnick1313 Thanks for making a post. As user @Again mentioned we would need to know more specifics if you are logging into the account or the Webmail program. If you are unable to use the forgot username option on the Xfinity Website, we'd be happy to check what is showing on file for you. 

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