I can not Rescue my legitimate Account

Hello:

My existing account has NO Inbox, sent, Junk

under my account, .... @comcast.net, so I attemped to rescue my account

'Add Mail Account,

which I did everything in legitimate way, i.e. Password, imap.comcast.net and smtp.comcast.net

However, 'imap' is not legitimate or something similar phrase popping-up at the top of screen.

How to rescue my legitimate account, .... @comcast.net

Thanks for any help on this issue in advance.

Responses

XfinityGabriel

Official Employee

•

1.6K Messages

1 month ago

FallingLeave, Hi! Thanks for spending some time out of your Wednesday to visit our forums page for help with rescuing your account. I rely on my emails for my job and businesses so I understand the importance of getting this resolved in a timely manner. I am sorry to learn about this experience. We are the right virtual door to knock on for help. Just to confirm, are you accessing the email on our web portal or on a 3rd party email client?

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FallingLeave

I can not Rescue my legitimate Account

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