Visitor
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1 Message
I am unable to sign in to my comcast.net e-mail. How to do so?
I am simply unable to cause the site allow me in. If I attempt to get a code number, it is sent to a cell phone that is no longer active. Apparently, the site "assumes" that once the user provides a phone number, it will be valid/active for eternity!
XfinityDemetrise
Official Employee
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286 Messages
3 hours ago
Hi there @user_cfiago Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. Can you confirm if you have active service with us? Also, have you logged into your comcast email within the last 2 years to prevent the account from going inactive?
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EG
Expert
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119.3K Messages
3 hours ago
Concern moved here to the E-mail help section.
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