Visitor
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1 Message
I am unable to receive or send emails
I cannot receive or send emails from any of my electronics. My emails is [Edited: "Personal Information"]. Can you please help me
Visitor
•
1 Message
I cannot receive or send emails from any of my electronics. My emails is [Edited: "Personal Information"]. Can you please help me
XfinityRaul
Official Employee
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2.1K Messages
4 years ago
Hello, @user_ec2023. I apologize for the inconvenience of not being able to send or receive emails is causing you. I use my email almost everyday, so I know how important it is to always have a functioning email account. I would be more than happy to help you troubleshoot this problem.
In order to get started can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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EG
Expert
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111.6K Messages
4 years ago
Concern moved here to the proper help section.
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user_c96375
Visitor
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1 Message
4 years ago
I need help with this same issue. I don't see a chat icon in the upper right corner of my screen. When I went to the chat system online earlier there was absolutely no response no matter how many times I tried and how I phrased my question. Why is it not possible to reach a live person to get help?
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