Visitor
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1 Message
I am unable to receive my email. It keeps asking for a password for imap. What is this? Please help
Unable to receive my email. It keeps asking for a password for imap! What is this? Please help!
Visitor
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1 Message
Unable to receive my email. It keeps asking for a password for imap! What is this? Please help!
BruceW
Gold Problem Solver
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27.3K Messages
26 days ago
If you are using Comcast's servers (connect.xfinity.com, mail.comcast.net, imap.comcast.net, and smtp.comcast.net), the email (IMAP) password is the same as the password you use to log in to a Comcast/Xfinity web page or app. There is no separate "IMAP password". If you need to reset it, see https://www.xfinity.com/support/articles/changing-or-resetting-your-password. If you change it you'll also have to update it on any devices, apps, and programs (email, Xfinity app. etc.) that use it.
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XfinityQuemekia
Official Employee
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1K Messages
24 days ago
Hello @bjhuddle! Thanks for being a part of our Xfinity Community Forum! @BruceW is correct, and also provided a link in case you forgot your password and would like to reset it. Remember if you choose to change your password, you'll need to update it as mentioned below.
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