U

Visitor

 • 

1 Message

Tue, Apr 20, 2021 5:11 PM

I am not able to get my Comcast emails

I followed instructions my email does not include up to date.  I now have to go to xfinity.com to access emails?

Responses

ComcastMartinR

Official Employee

 • 

204 Messages

23 d ago

Hello, @! Thank you so much for reaching out to Comcast today over our Community Forums!

Effective today the Xfinity Connect application has been retired. However, you still can access your email directly from the connect.xfinity.com web portal, or by using a 3rd party email client. 

Below are links to some great resources that will help guide you through the process of gaining access to your email account. 

 

https://www.xfinity.com/support/articles/xfinity-connect-sunset

 

https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email

 

Please let us know if you have any additional questions! 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

New to the Community?

Start Here