Visitor
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2 Messages
I am having the same issue -- I can send but can't receive emails.
Laptop computer. Logged in through connect.xfinity.com. Have checked Spam and Trash. Have checked all EMail settings. No forwarding, no filters. I can send EMails, but do not receive any. Have rebooted computer, modem, and router. Don't know what else to do.
Latoque
Expert
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29.7K Messages
2 days ago
@LEB1227
Send yourself an email from some other account you have like Yahoo or Outlook.com, etc. Does it go through? If not, are you getting any kind of bounce message in the other account?
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BruceW
Gold Problem Solver
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26.5K Messages
2 days ago
Check:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityAbby
Official Employee
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259 Messages
2 hours ago
Hello @LEB1227. Thank you for reaching out on our Community Forum. I know how important it is to have full access to your emails. Are you signing in to your email through a third party app or directly on the Xfinity website?
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