Those are the settings I have. Checked those first and there is not a place to download images either. My email has always accepted HTML. All of a sudden they are all gone.
What device and what browser are you using where you’re seeing this issue? What exact HTML is being removed , e.g. links and/or pictures? Have you tried other browsers?
Those are the settings I have. Checked those first and there is not a place to download images either. My email has always accepted HTML. All of a sudden they are all gone.
I am on a pc, on Chrome, not allowed to change browsers or programs at work. So I don't know if it works differently on another browser.
Images are missing and links don't always work.
Which version of Chrome do you have? Below is a screenshot of my version on my home PC. I haven't experienced the issue as you have and DO have an option/link to download attachments. Do you have an IT department that is controlling the browser/extensions/apps on the PC that might be coming in to play with your issue? Have you contacted them?
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
Whatever method (app or browser) you're accessing email with probably has settings regarding HTML options.
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Settings.jpg
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margiem7367
Regular Visitor
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5 Messages
5 years ago
I am on a pc, on Chrome, not allowed to change browsers or programs at work. So I don't know if it works differently on another browser.
Images are missing and links don't always work.
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jav6joev
Gold Problem Solver
•
2.2K Messages
5 years ago
What device and what browser are you using where you’re seeing this issue? What exact HTML is being removed , e.g. links and/or pictures? Have you tried other browsers?
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margiem7367
Regular Visitor
•
5 Messages
5 years ago
Those are the settings I have. Checked those first and there is not a place to download images either. My email has always accepted HTML. All of a sudden they are all gone.
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jav6joev
Gold Problem Solver
•
2.2K Messages
5 years ago
Which version of Chrome do you have? Below is a screenshot of my version on my home PC. I haven't experienced the issue as you have and DO have an option/link to download attachments. Do you have an IT department that is controlling the browser/extensions/apps on the PC that might be coming in to play with your issue? Have you contacted them?
2 Attachments
ChromeVersion.jpg
Attachment.jpg
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margiem7367
Regular Visitor
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5 Messages
5 years ago
Shut it down and started it again, and it is all fine now.
Don't know what that was, probably a glitch in the system.
Thank you for all your help.
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