Hey there, @user_w5g3pi! I see that you're commenting on this user's post with a response to one of our Digital Care Team representative's questions that were meant for the OP (original poster). Do you have a similar concern? If so, feel free to create a new post of your own in order for us to properly address your particular account. Thank you!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
jodyvolk To access an 8-year-old email, you can log into your Xfinity Email account at xfinity.comcast.net and search your inbox. If you are using a third-party email client, ensure that access is enabled in your email settings. If you encounter issues, check your spam settings, email forwarding, and ensure that the email isn't too large or filtered. Note that emails flagged as spam will be deleted after seven days.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
If its been 8 years since you last signed into the account, the email will be long gone. See here for the Xfinity policy dealing with email and former customers--------------------
Latoque
Expert
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29.7K Messages
1 month ago
How long has it been since you last signed into the account? What happens if you try to sign in now?
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XfinityShawn
Official Employee
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1.7K Messages
1 month ago
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jodyvolk
Visitor
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2 Messages
25 days ago
I need my old HOA folder
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Latoque
Expert
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29.7K Messages
24 days ago
@jodyvolk
If its been 8 years since you last signed into the account, the email will be long gone. See here for the Xfinity policy dealing with email and former customers--------------------
https://www.xfinity.com/support/articles/email-only-faqs
and here------------
https://www.xfinity.com/support/articles/using-email-only
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