uggiesam's profile

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1 Message

Tuesday, January 24th, 2023 12:56 PM

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how to retrieve deleted emails.

deleted all by accident. tried  Recover Deleted Items. about 1/2 showed up, now nothing. It's been 2 days still no more What can I do?

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Expert

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29.5K Messages

1 year ago

When you delete emails, they go into the Trash folder and stay there for 14 days.  After that they drop into the "Recover Deleted Items" folder and should be in there for another 30 days.  If its only been 2 days since you deleted them, they should all still be in the Trash folder.  How are you accessing the email?  Are you using only the webmail interface, or a client like Thunderbird or Outlook?  Did you try running a date range search for any of them?

(edited)

Valued Contributor

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672 Messages

1 year ago

@uggiesam How many emails were you able to recover? Are you using the Xfinity email website or a third party application to access your emails? 

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