You should get an invitation to migrate, but I will tell you that currently migration is an option. At some unknown point, however, it could become mandatory again, but right now we don't know when that might be.
Hi user_276473! Thanks for being an Xfinity customer, and we appreciate you reaching out on our Forum. Customers with a Comcast.net email will be invited to upgrade to Yahoo Mail. This started in June 2025, and the invitations will roll out gradually throughout 2026. When eligible, you will see the invitation in your inbox or when you securely sign in to connect.xfinity.com. The upgrade is available at no extra cost, and you will retain your existing email address, messages, folders, and contacts during the transition.
Please let us know if you have any further questions. My team is here to support you!
Again
Expert
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33.7K Messages
29 days ago
@user_276473
You should get an invitation to migrate, but I will tell you that currently migration is an option. At some unknown point, however, it could become mandatory again, but right now we don't know when that might be.
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XfinityAmira
Official Employee
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4.7K Messages
28 days ago
Hi user_276473! Thanks for being an Xfinity customer, and we appreciate you reaching out on our Forum. Customers with a Comcast.net email will be invited to upgrade to Yahoo Mail. This started in June 2025, and the invitations will roll out gradually throughout 2026. When eligible, you will see the invitation in your inbox or when you securely sign in to connect.xfinity.com. The upgrade is available at no extra cost, and you will retain your existing email address, messages, folders, and contacts during the transition.
Please let us know if you have any further questions. My team is here to support you!
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