Visitor

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2 Messages

Wednesday, January 7th, 2026 7:41 PM

how to get email restored

I was not getting emails from 11/21 to 12/29/2025 - After working with xfinity assistant chat, I started getting emails again. However, I need to get emails that I never received.  How can the emails be restored and delivered to my comcast inbox?  I've spent countless days and hours with many xfinity assistant chats and still not resolved.  I need someone that can take ownership of this and delivery the emails that I haven't received.  

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Expert

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33.3K Messages

21 hours ago

@user_70xywn 

I was not getting emails from 11/21 to 12/29/2025 - After working with xfinity assistant chat, I started getting emails again. However, I need to get emails that I never received.  How can the emails be restored and delivered to my comcast inbox?  I've spent countless days and hours with many xfinity assistant chats and still not resolved.  I need someone that can take ownership of this and delivery the emails that I haven't received.  

Try Customer Security Assurance.  However, there is no guarantee they will be able to restore them.

Customer Security Assurance
Business Hours: 8:00am - 12:00am EST, 7 days a week  
Contact: 1-888-565-4329 

Visitor

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2 Messages

I called and the issue has been resolved.  

Expert

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33.3K Messages

@user_70xywn​ 

I called and the issue has been resolved.  

Terrific!  I am glad to hear that!

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