Visitor
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3 Messages
How to create new @comcast.net email addresses?
Hello,
I have read elsewhere in the forums that I can have a total of seven email addresses. I need to create two new @comcast.net email addresses, one for my fiancée, and another for her mother. They will be coming here from Ukraine. I am about ready to rip my hair out trying to figure out how to create the new email addresses. The previous posts that I looked at to address the issue appear to be outdated, with instructions that are no longer possible to follow.
Thank you so much for any assistance you can provide.
BruceW
Gold Problem Solver
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26.1K Messages
2 years ago
To create a new email address you have to create a new user ID. You should be able to do that by following the instructions on https://www.xfinity.com/support/articles/adding-new-user-names-or-email-addresses for setting up a Viewer user account. When you log in with your new ID Comcast will nag you to set up a recovery phone number and email. At that point, you may have an "Ask me later" option to skip this, but the nagging will continue. I know of no way around that.
The UserID you create is not just a login ID, it's also the first half of an @ Comcast.net email address, so after creating the new ID head to https://connect.xfinity.com/ to activate it. Also, you need to log in with the Primary UserID to create a new user/email address.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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XfinityJohnG
Official Employee
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1.4K Messages
2 years ago
BruceW was correct. If you follow the https://www.xfinity.com/support/internet/adding-new-user-names-or-email-addresses/ information you can create up to 6 new user accounts. If you have any issues with that process you can reach us here 24/7.
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user_f5c456
Visitor
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1 Message
2 years ago
How to create a another email
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Latoque
Expert
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29.6K Messages
2 years ago
@user_f5c456
Did you read the earlier posts in this thread? @BruceW provided a link to the instructions--------------------
https://forums.xfinity.com/conversations/email/how-to-create-new-comcastnet-email-addresses/634eeb312ff2c6658901185e?commentId=634f12212ff2c665890119b5
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