JMGorge's profile

Regular Visitor

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4 Messages

Thursday, October 7th, 2021 2:11 AM

Closed

How To Create Additional Comcast.Net Email Accounts?

Used to be able to do this. I want to add one for someone that doesn't have an existing email address. Doesn't seem to be an option any more? Is it?

Expert

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29.6K Messages

3 years ago

You can have the primary, and up to 6 secondary accounts.  See how here--------------

Adding Secondary Email accounts

(edited)

Regular Visitor

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4 Messages

3 years ago

As I said in my original post, this person does not have an existing email address or a cell phone. How do you create an email address for such a person?

Expert

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29.6K Messages

@JMGorge

When you are on the page where it prompts you to select the user type, check "Viewer".  That is the most restricted account level, and does not require either another email address or a phone number.

(edited)

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Regular Visitor

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4 Messages

Ok, thanks. I will try that. Now I just have to teach them how to use a Web browser....

Official Employee

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1.7K Messages

Hello @JMGorge, I see our awesome expert Latoque was helping you with this inquiry. Were you able to successfully create an email?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

@Latoque​ ​ After 7 hours of comcast "support", escalating to their high tech department, Your answer solved all my issues. Thank You.

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