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How to Create a Secondary Email Address
Start here:
Create Up to Seven Email Accounts
Follow the directions found in that article. Make sure you're signed in as the Primary holder.
To find your Primary user ID, use the Lookup Tool:
https://idm.xfinity.com/myaccount/lookup
Just enter the requested information and you will see a listing of all the user ID's on your account, one of which will be the Primary ID.
Note:
You must create the user ID following the instructions above, not by trying to create one in an email client.
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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
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