Visitor
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3 Messages
How to contact corporate
How do I contact corporate? I do not want to speak with an automated voice. Supervisor hung up on me because of an Xfinity error and no one wants to help. I will be canceling my account with Xfinity due to lack of help. This is unacceptable for a company!



XfinityEmilyB
Official Employee
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3.1K Messages
11 hours ago
How to Send Us a Direct Message: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.
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