How to contact corporate

How do I contact corporate? I do not want to speak with an automated voice. Supervisor hung up on me because of an Xfinity error and no one wants to help. I will be canceling my account with Xfinity due to lack of help. This is unacceptable for a company!

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XfinityEmilyB

Official Employee

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3.1K Messages

9 hours ago

Quita76 Let's take another look at our available options and we'll stick with you here until we confirm you're back up and running. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
How to Send Us a Direct Message: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon.
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it.

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Quita76

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3 Messages

I sent a message, no one answered. I think i will be canceling my account.

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9 hours ago

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Expert

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34.8K Messages

@Quita76

I sent a message, no one answered. I think i will be canceling my account.

Did you send the message to Xfinity Support?

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark as Best Answer! tick

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3 hours ago

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Quita76

How to contact corporate

XfinityEmilyB

Quita76

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