1 Message

Monday, April 14th, 2025

How to chek my email

I've been trying to get to my email account without any luck even when I tope the requiere info

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Official Employee

 • 

2.1K Messages

6 months ago

 

user_9swaww, Thank you for reaching out to Xfinity Support. Give this a try and let me know if you still need assistance. 
To access your Comcast email, you can use the webmail application or configure your email client. If you prefer using Windows Mail, follow these steps:
  1. Search for "Mail" in your taskbar and open Windows Mail.
  2. Go to **Settings** > **Manage Accounts**.
  3. Select **Other account** and click **Next**.
  4. Enter your Comcast email address and your name.
  5. Input your password and click **Sign in**.
  6. Confirm the setup was successful by clicking **Done**.

 

Visitor

 • 

1 Message

8 days ago

need the apt to check my comcast email on the Xfinity web site on my windows 10 hp desk top 

Official Employee

 • 

546 Messages

Hello @user_763xjs, thank you for your comment. Can you share a bit more about the issue you're experiencing with your email? Are you seeing an error message that says the username and password don’t match? Or when you try to access your email through the Xfinity website, does it keep looping and prevent you from logging in?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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