janswers's profile

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22 Messages

Tuesday, November 9th, 2021 3:56 AM

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How To Change Password -Multiple Email Accts

First things first: Is the password I use to log onto Xfinity Connect the password for my primary user email account?  If so, is that the password to my 2 secondary accounts? I recently stopped using a 3rd party email app and just going to Xfin Connect.

When I go into email settings my 3 email accounts are listed. When opened to edit primary account lists only the Account Settings: account name, user(my)name and email address.

In opening the 2 secondary email accounts to edit, the Account Settings are present along with Incoming / Outgoing Server Settings. Amongst these settings are the account passwords, which are blocked out.

My ultimate goal is to change my passwords for my 3 email accounts. I'm unsure what the passwords are that are currently blocked out.

As to how my initial question at the top is answered, I may not know the password to my primary account, which in the settings offers no ability to edit.

I've been through this forum and have been unable to find any solutions. This seems like basic stuff. Any help is most appreciated.

Accepted Solution

Expert

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29.6K Messages

3 years ago

To simplify this------no, all three accounts should not have the same password.  If you don't know any of the passwords, you will need to do a reset for each of them.  You have the Primary and two Secondary accounts.  Here is the link to get started---------------

Password Reset

Make sure you use different, strong passwords for all of them.  I would suggest you look into a password manager Like Lastpass or some other so you don't risk forgetting them in the future.

Lastpass

Accepted Solution

Gold Problem Solver

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26.3K Messages

3 years ago

Or, log in with your Primary ID, and then visit https://customer.xfinity.com/users/. Select Edit for the account you want to change.

Contributor

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165 Messages

3 years ago

Can only primary account holders change passwords With  Comcast accounts

Gold Problem Solver

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26.3K Messages

3 years ago

Can only primary account holders change passwords With  Comcast accounts

Users who are not Primary can change their own password. Primary users can change any user's password.

Contributor

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165 Messages

@BruceW​ 

thank you so much Bruce I changed my password and everything worked and tried to change my  wife's password who is the primary and that didn't work leading to a lot of trouble well now I understand thanks again

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