W

Visitor

 • 

2 Messages

Wed, Sep 1, 2021 1:10 AM

how to change email password

I have numerous Comcast email IDs. How do I find out what my passwords are for each account, or how do I change the password for each email ID?

Accepted Solution

rightfooted

Expert

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1.1K Messages

2 m ago

Log into your primary account and go to Users. You can change each password there.

Visitor

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2 Messages

2 m ago

Thanks, but I'm not talking about "users" on the account. I'm talking about "email addresses".  Like [Edited: "Personal Information"], [Edited: "Personal Information"]. etc.

How do I find out what the current passwords are for each email address? Or, worst case, how do I change the passwords?

The email passwords are stored in my desktop Outlook, but I can't see them in Outlook, only change them. And I have to change Comcast first before doing that.

Seems like I should be able to access those through Comcast. I did it years ago but the interface has changed.

(edited)

rightfooted

Expert

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1.1K Messages

@wolverine79

Each secondary user account also has an email account with the same name and password. The only way to change the passwords is through Users under the primary account.

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BruceW

Gold Problem Solver

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23K Messages

2 m ago

Comcast doesn't offer a way to recover passwords. If you don't have them saved or written down and can't recover them from a web browser or from Outlook, the only thing you can do, as stated, is log in with your Primary UserID and use the "My Account" web pages to reset the other passwords. If you are unsure about the UserIDs you can check them on your home system with the Lookup tool at https://idm.xfinity.com/myaccount/lookup. After you enter the requested information you'll see a list of the UserIDs on your account and an indication of which one is Primary.

If you don't have access to the Primary ID you'll have to reset its password. If that doesn't work you'll have to ask Comcast for help.

(edited)

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