CoolHandKen's profile

New Poster

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4 Messages

Wed, Apr 14, 2021 4:37 PM

How to block spam email that is spoofed to appear as if it originated from my own email address?

For the most part, I send/receive Comcast email using the stock email client on my Samsung S9 mobile phone. Generally, when I receive a spam email, I utilize my email clients 'mark as spam' function. However, increasingly, the emails (from) address is spoofed to appear as if it originated from my own address. So, if I were to  select the 'mark as spam', I would be blocking my own address. How do I permanently stop this spoofing? When I utilize my PC/Thunderbird email client and I choose 'view message source' I can see 'return path/envelope-from' that shows what appears to be the true spammer email address. I imagine that I could then take that email address and utilize Comcast webmail to add that spam (?) but that doesn't seem practical in a mobile world. Any tips? Thanks in advance.

Responses

ComcastDena

Official Employee

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130 Messages

1 m ago

I can see how that can be a bit frustrating. I am sorry to hear you are being spoof. Have you checked the email filters so that you can have those emails moved from your inbox? I do this with my own email so that I do not miss important emails and I can have emails from those I do not wish to have contact with moved without having to do much. I set up the rules with the help of the link: https://comca.st/3mVaMYE;

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Latoque

Expert

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28.8K Messages

@ComcastDena 

That url is no good.  It returns a 404 error

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BruceW

Gold Problem Solver

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22.3K Messages

https://comca.st/3mVaMYE links to https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience.&nbsp?linkId=116381263, and that ".&nbsp" kills it.

https://www.xfinity.com/support/articles/spam-filters-and-email-blocking-new-experience should work just fine.

Why, oh why, do they inflict those non-clickable shortened non-links on us?

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